Get in Touch
Have a question or feedback? Our team is ready to assist. Choose the channel that best fits your enquiry and we'll respond within one business day.
We aim to respond within 24 hours
Email, phone, or contact form
Expert help for all queries
Before reaching out, check if we've already answered your question
Use the flag icon on any listing or profile page. Your report goes directly to our trust & safety team and is reviewed by severity. We take all reports seriously.
Reach out to our support team using the "Support" channel above. Include details about your issue and any relevant screenshots. We'll help you resolve it quickly.
You can check our service status and incident history on our dedicated status page. Follow it to get real-time updates on any platform issues.
You can start listing animals immediately after signing up. To create a shop storefront, visit your dashboard and set it up. Our support team can guide you through the process.
Our support team is always ready to help. Pick your preferred channel and reach out.